6. Why did the a€?full deletea€? not fully eliminate a customera€™s profile? Why did it keep location information for a fully deleted account?
Ashley Madison provide a A?15/$20 a€?full deletea€? provider for owners. The web site stands apart amongother online dating sites involving this, in the the compensated delete will even clear away discussions a user has gotten with other web site members.
However the collection signifies that a€?fulla€? is rather overstating matters. Individuals whom paid to remove his or her membership need their particular current email address, postal handle, login, primary and previous names wiped within the record, along with their account know-how; but a number of private reports remained on Ashley Madisona€™s hosts, contains sexual preferences, top, weight, day of delivery, and also the usera€™s scope and longitude, produced by the target data the two made an entry in earlier.
A whole lot worse, the financing cards records regularly buy the complete erase can put (the total card numbers just isn’t stored, nevertheless), and also the transaction is linked through a person ID for the removed account. Put simply, ita€™s achievable to fully de-anonymise a person, even though they settled real cash for removal.
a€?we paid the complete deletion yet we show up on the discard,a€? one owner advised the Guardian. a€?If Ashley Madison billed for a service they didna€™t offer, I would like to recognize.a€?
In an announcement in July, Ashley Madison mentioned: a€?Contrary to newest mass media documents, and dependent on allegations published using the internet by a cyber felony, the a€?paid deletea€™ choice supplied by AshleyMadison